Workbench

Association Workbench is one of the first software applications offering significant advantages to the association market.  Workbench leverages the internet to connect geographically diverse associations and their resources to one master information management resource.  ASI developed Workbench to allow municipalities and businesses to benefit from the boundless restraints of the internet for productive and easy to use content management applications.  

Available Workbench Modules

Contacts

• Provides the overall framework for organization, address and contact information, enabling that information to be linked and sorted.
• Track all contact relationships and transactions through one easy to use web-based interface.  

Administration

• Enable the integrated management of access to all application components through one view.
• Customize Workbench with User and Client preferences. 

Communications

• Consolidates communication activities through one interface.
• Enable email and fax broadcasts based on contact, membership and subscriber data.
• Export data to Microsoft Office applications. (Outlook and Excel)
• Create mailing labels.

Membership

• Record and manage member or client related information. (Corporate Workbench: Client information)
• Track membership retention and enable marketing campaigns for potential clients.

Website Content

• Manage website content from a single web-enabled interface.
• Create multiple content sections and publish dynamically.
• Use “content templates” to publish information to your web sites in a consistent manner.
• Manage Newsletter ‘micro sites’ for email broadcast distribution.

Events

• Record and manage information about corporate events.
• Add information about these events and enable the publication of that information internally or externally via the Internet.
• Provide for event registration by phone or online.

Support

• Manage support calls/resources.
• Track the status of your support cases.
• Business intelligence reporting on the types of support issues you are receiving.

Products and Services

• Enable the management of information related to products and services offered by your organization.
• Drives E-commerce components of your website where users can purchase items from online stores.
• Integrates with ASI’s standard shopping cart package and uses third party merchant accounts to allow for online purchase and payment.

Financial

• Generate online invoice and payment transactions.
• Accept online payments (third-party payment solution).
• Create financial reports.

Documents and Document Library

• Searchable document repository with library functionality.

Issues & Forums

• Provides a public and private place for sharing of information (messages and documents) and ideas.

Subscriptions Module

• The Subscriptions module works with either the Website Content or Issues and Forums module.
• Provides an interface for your members to select content categories that they wish to be notified of when new content is posted.
• Emails are sent automatically to all subscribers keeping your members or clients up to date at all times.

MR Compliance

• Which roads are in compliance, which are not and why.
• Which patrols to schedule to stay in compliance.
• Your records prove compliance and due diligence.

• Your historical records can be retrieved at any time.

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Support Services

IT Support has become an integral part of today’s businesses and all too often is the most neglected aspect of business.  Rising costs, constantly changing software and hardware as well as burdens on your most valuable resource, your employees, has led to a need for IT Support outsourcing.

ASI recognizes the need that the current marketplace has for outsourced IT Support.  ASI IT Support offers several packaged client support agreements on a monthly or hourly contract basis.  Support is available via phone, email and on-site.  

ASI IT Support includes, but is not limited to: 

• Networking/Communications Solutions
• Desktop Support:
  
  business applications and mobile computing, anti-virus/spyware
• Server Support:
  setup, security, upgrades
• Email and Hosting Services:
  hosting, migration, spam filtering, application servers, database, web sites, email