IT Support has become an integral part of today’s businesses and all too often is the most neglected aspect of business. Rising costs, constantly changing software and hardware as well as burdens on your most valuable resource, your employees, has led to a need for IT Support outsourcing.
ASI recognizes the need that the current marketplace has for outsourced IT Support. ASI IT Support offers several packaged client support agreements on a monthly or hourly contract basis. Support is available via phone, email and on-site.
ASI IT Support includes, but is not limited to:
- Networking/Communications Solutions
- Desktop Support:
business applications and mobile computing, anti-virus/spyware
- Server Support:
setup, security, upgrades
- Email and Hosting Services:
hosting, migration, spam filtering, application servers, database, web sites, email
ASI provides full consulting services related to the use of information technology. Including, but not limited to the assessment of information resource management (data resources), software application needs and requirements, network evaluation and “technology roadmap” creation.
The “technology roadmap”, often referred to as an implementation or operational plan, gives organizations a view of their technology assets in terms of cost, life-cycle and upgrade (integration) opportunities.
This service is intended for organizations that have multiple data sets, more than one technology platform or a desire to see how integration can benefit their business.
- Business Process Redesign
- Technology Architecture
- Systems Integration
- Workshop Facilitation