Workbench, originally a custom design to meet the diverse needs of any business, not for profit associations or corporate.

Association Workbench was one of the first software applications which offered significant advantages to the association market.  Workbench leveraged the internet to connect the geographically diverse association resources to one master information management resource.

Building on the foundation and success of Association Workbench, ASI developed Municipal and Corporate Workbench, allowing municipalities and businesses to benefit from the boundless restraints of the internet within a productive and easy to use content management applications. 

Available Workbench Modules

Contacts

• Provides the overall framework for organization, address and contact information, enabling that information to be linked, sorted and reported.
• Track all contact relationships and transactions through one easy to use web-based interface.
• Manage contact lists to isolate specific groups of people.

Administration

• Enable the integrated management of access to all application components through one view.
• Customize Workbench with User and Client preferences.
• Ensures the integrity of data through transaction monitoring and auditing based on unique User ID and Password.

Communications

• Consolidates communication activities through one interface.
• Enable email and fax broadcasts based on contact, membership and subscriber data.
• Export data to Microsoft Office applications. (Outlook, Excel, Access, etc.)
• Create mailing labels seamlessly.

Membership

• Record and manage member or client related information. (Corporate Workbench: Client information)
• Track membership retention and enable marketing campaigns for potential clients.

Track and Manage Membership Activities

• Structure information in a flexible, customizable way.

Website Content

• Manage website content from a single web-enabled interface.
• Create multiple content sections and publish dynamically.
• Use “content templates” to publish information to your websites in a consistent manner.
• Implement a “publishing approval” process to effectively control the display of information.
• Manage Newsletter ‘micro sites’ for email broadcast distribution.

Events

• Record and manage information about corporate events.
• Add information about these events and enable the publication of that information internally or externally via the Internet.
• Provide for event registration by phone, fax or online.

Support

• Workflow management system
• Manage support calls/resources
• Track the status of your support cases
• Business intelligence reporting on the types of support issues you are receiving

Products and Services

• Enable the management of information related to products and services offered by your organization.
• Drives E-commerce components of your website where users can purchase items from online stores.
• Integrates with ASI’s standard shopping cart package and uses third party merchant accounts to allow for online purchase and payment.

Financial

• Generate online invoice and payment transactions.
• Accept online payments (third-party payment solution).
• Create financial reports
• Integrate with third party accounting software.

Documents and Document Library

• Searchable document repository with library functionality.
• Advanced document management and publishing capabilities.
• Support of multiple formats as well as “document databasing”.
  

Issues & Forums

• Provides a public and private place for sharing of information (messages and documents) and ideas.

Subscriptions Module

• The Subscriptions module works with either the Website Content or Issues and Forums module. 
• Provides an interface for your members to select content categories that they wish to be notified of when new content is posted.
• Emails are sent automatically to all subscribers immediately upon new content being posted to the website keeping your members or clients up  to date at all times.